What to Do When Your Basement Floods | Water Disaster Restoration

The basement is prone to flooding, especially during storms. The best approach is to have your water disaster restoration company readily available when disaster strikes.  If you are looking for reliable water disaster restoration services in Alexandria, VA, ServiceMaster NCR is a great choice.

What do you do when your basement floods? Here are actionable steps.

Safety First

You may be tempted to go into the basement and assess the situation. While this is necessary, it may not be safe for you, especially if you do not know the cause of the flooding. The floodwaters could also be contaminated with sewage, gasoline, or other hazardous materials. The best approach is to wait and avoid the water until the professionals arrive.

Call the Professionals

ServiceMaster NCR has a team that provides water disaster restoration services in Alexandria, VA. They have effective tools and equipment to assess the source of the flood, and work to remove the water that has developed in your basement.

Find the Source

Your water disaster restoration company will assess the situation and find the source of the floods. Unless the water is coming from a storm, they will check all the water fittings and fixtures in the basement as possible causes of the floods.

Contact Your Insurance Company

Before restoration starts, contact your insurance company and alert them of the damage. Take pictures of the affected area and communicate the extent of the damage. They will develop a plan to cover the costs if they are outlined in your policy.

We are a reliable water damage restoration company in Alexandria, VA that is certified to handle conditions such as flood damage in your home. Our professional team is skilled to handle water disasters and restore your property to functionality.