Meet the Team

Lgonzalez@smncr.com

jchicas@smncr.com

LDay@smncr.com

Technician Trainee
Over 10 years construction experience
IICRC (Institute of Cleaning & Restoration Certification)

• WRT (Water Restoration Technician)
• CPT (Carpet Repair & Reinstallation)

Accounting Assistant
scline@smncr.com

Since 2011

• Canine Extraordinaire
• Excels at customer service
• Extremely photogenic
• Current Vaccinations

“Don’t forget to spay and neuter your pets!” ~ Bob Barker, endorsed by Steve

Owner/Consultant
GGandee@smncr.com
Since December 1985

• Graduate of Davidson College, WVA
• Collaborator ServiceMaster Quality Vendor Program
• IICRC
  • ASD Applied Structural Drying
  • WRT Water Damage Restoration
• Extensive background in building materials and floor coverings
• Hazwoper Certification
• CAT Loss Manager

Owner
jgandee@smncr.com
Since September 1986

• Bachelor of Arts, WV University
• Marion E. Wade Award
• 7 Time Corporate “Expert Award” winner
• Regional Area Manager: Large Commercial Loss
• Essentials of Leadership Course
• Six Sigma Green Belt
• Continuing Education Training Instructor: VA, MD & DC

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Sr Account Manager
DAnderson@smncr.com
Since June 2002

• Xactimate 25 trained
• Million Dollar Club Residential/Commercial – Fire/Biohazard
• IOT (Interactive Occupational Training) -MRT: Mold Remediation Certified
• ServiceMaster Certifications
  • ServiceMaster Training Class
  • DR Local Sales Marketing
• ServiceMaster Training Class
• Toastmasters International Member
• 2002 President’s Achievement Award for increased sales

Senior Media & Design Specialist
jcanody@smncr.com
Since January 2001

• BA Biology, VA Wesleyan College
• 25+ yrs nonprofit marketing experience
• KelbyOne/NAPP Photoshop Trained
• Customer Service experience

Controller
CGandee@smncr.com
Since February 2009

• B.S. Finance, Hillsdale College
• IICRC (Institute of Cleaning & Restoration Certification)- WRT
• RSA (Restorative Drying Course 101)
• Essentials of Leadership Course
• PT Employee at ServiceMaster since 2000
• Eagle Scout
• Past:
  • Consultant – Booz Allen Hamilton
  • Intern – SAIC
  • Intern – CATO Institute

Accounts Receivable
dmcgeough@smncr.com
Since January 2010

• Fred Pryor Seminars CEC – Collections Law
• 9+ years customer service experience
• Accounting experience
• Marketing

Sr Project Coordinator
Email:MKephart@smncr.com
Since August 2008

• • BA, Psychology; English, Minor: Marymount University
  • Xactimate 25 Trained
  • IICRC (Institute of Cleaning & Restoration Certification) -WRT
  • EPA – Certified Lead Renovator
  • Essentials of Leadership Course
  • Customer service experience

Operations Manager
Email: MRenard@smncr.com
Since August 2009

• • IICRC (Institute of Cleaning & Restoration Certification)
    • WRT
    • ASD
  • Environmental Protection Agency (EPA) Certified Lead Renovator
  • Asbestos Awareness Certified
  • Dale Carnegie Leadership Training for Managers – Innovation Award
  • Construction experience

Warehouse Inventory Control
HRivera@smncr.com
Since May 2008

• IICRC (Institute of Cleaning & Restoration Certification)
  • WRT (Water Restoration Technician)
  • ASD (Applied Structural Drying)
• Environmental Protection Agency (EPA) – Certified Lead Renovator
• Penn Foster HVAC Certified
• Experience in Restoration since 1999
• Essentials of Leadership Course
• Water Claims

Director Of Production
E-mail: ccoffin@smncr.com
Since September 2003

• Environmental Protection Agency (EPA) Certified Lead Abatement Supervisor
• EPA – Certified Asbestos Hazard Emergency Response Act (AHERA) Inspector
• IICRC (Institute of Cleaning & Restoration Certification)
  • FRST (Fire & Smoke Restoration Technician)
  • OCT (Odor Control Technician)
  • WRT (Water Restoration Damage)
  • ASD (Applied Structural Drying)
  • MRS (Mold Removal Specialist)
  • HST (OSHA Health & Safety Technician)
  • AMRT (Applied Microbial Remediation Technician)
  • CDS (Commercial Drying Specialist)
• AMA (Aerosol Monitoring & Analysis, Inc.)
  • Lead Renovation & Repair Program
  • HAZWOPER 40 hr Certified
• NRSB (National Radon Safety Board) Radon Mitigator
• ACAC (American Council for Accredited Certification) CMRS Council Certified Microbial Remediation Supervisor
• IOT (Interactive Occupational Training) – MRT (Mold Remediation Technician Certified)
• Clean Space Encapsulation Systems by Basement Systems
• NADCA (National Air Duct Cleaners Association)
  • ASCS (Air Systems Cleaning Specialist)
  • VSMR (Ventilation Systems Mold Remediator)
  • CVI (Certified Ventilation System Inspector)
• ServiceMaster Certification
  • Business Skills & Leadership
  • Inventory & Packout
  • Resilient Floor Care: Total Finish Removal & Refinish
  • Carpet & Upholstery Care: Carpet Spotting
  • Carpet & Upholstery Care: Upholstery Cleaning
  • Pack-out
  • Trauma & Bloodborne Pathogen – OSHA Compliance
  • Essentials of Leadership
• Eagle Scout
• Continuing Education (CE) Instructor: VA, MD, DC

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