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ServiceMaster NCR

National Capital Restoration
Headquartered in Alexandria

ServiceMaster NCR

(855) 95SMNCR (703) 212-7000
(855) 95SMNCR

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24/7 Emergency Services
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(703) 212-7000

Meet the Team


Chris Coffin
Director Of Production

Morgan Renard
Operations Manager

Maritza Kephart
Sr Project Coordinator


Lana Day
Service Coordinator

Sara Semega
Service Coordinator



Desiree McGeough
Accounts Receivable

Charles Gandee


Susan Cline

Accounting Assistant

Hector Rivera
Warehouse Inventory

Jessica Chicas
HR Assistant



Dianne Anderson
Sr Account

Janice Canody
Senior Media &
Design Specialist



Jane Gandee


Gregory Gandee



ServiceMaster Steve

Sara Semega
Service Coordinator

Oscar CastroTechnician Trainee
Over 10 years construction experience
IICRC (Institute of Cleaning & Restoration Certification)

  • WRT (Water Restoration Technician)
  • CPT (Carpet Repair & Reinstallation)

Susan ClineAccounting Assistant

ServiceMaster SteveSince 2011

  • Canine Extraordinaire
  • Excels at customer service
  • Extremely photogenic
  • Current Vaccinations

“Don’t forget to spay and neuter your pets!” ~ Bob Barker, endorsed by Steve

Gregory GandeeOwner/Consultant
Since December 1985

  • Graduate of Davidson College, WVA
  • Collaborator ServiceMaster Quality Vendor Program
    • ASD Applied Structural Drying
    • WRT Water Damage Restoration
  • Extensive background in building materials and floor coverings
  • Hazwoper Certification
  • CAT Loss Manager

Jane GandeeOwner
Since September 1986

  • Bachelor of Arts, WV University
  • Marion E. Wade Award
  • 7 Time Corporate “Expert Award” winner
  • Regional Area Manager: Large Commercial Loss
  • Essentials of Leadership Course
  • Six Sigma Green Belt
  • Continuing Education Training Instructor: VA, MD & DC

More Info

Dianne AndersonSr Account Manager
Since June 2002

  • Xactimate 25 trained
  • Million Dollar Club Residential/Commercial – Fire/Biohazard
  • IOT (Interactive Occupational Training) -MRT: Mold Remediation Certified
  • ServiceMaster Certifications
    • ServiceMaster Training Class
    • DR Local Sales Marketing
  • ServiceMaster Training Class
  • Toastmasters International Member
  • 2002 President’s Achievement Award for increased sales

Janice CanodySenior Media & Design Specialist
Since January 2001

  • BA Biology, VA Wesleyan College
  • 25+ yrs nonprofit marketing experience
  • KelbyOne/NAPP Photoshop Trained
  • Customer Service experience

Charles GandeeController
Since February 2009

  • B.S. Finance, Hillsdale College
  • IICRC (Institute of Cleaning & Restoration Certification)- WRT
  • RSA (Restorative Drying Course 101)
  • Essentials of Leadership Course
  • PT Employee at ServiceMaster since 2000
  • Eagle Scout
  • Past:
    • Consultant – Booz Allen Hamilton
    • Intern – SAIC
    • Intern – CATO Institute

Desiree McGeoughAccounts Receivable
Since January 2010

  • Fred Pryor Seminars CEC – Collections Law
  • 9+ years customer service experience
  • Accounting experience
  • Marketing

Maritza KephartSr Project Coordinator
Since August 2008

    • BA, Psychology; English, Minor: Marymount University
    • Xactimate 25 Trained
    • IICRC (Institute of Cleaning & Restoration Certification) -WRT
    • EPA – Certified Lead Renovator
    • Essentials of Leadership Course
    • Customer service experience

Morgan RenardOperations Manager
Since August 2009

    • IICRC (Institute of Cleaning & Restoration Certification)
      • WRT
      • ASD
    • Environmental Protection Agency (EPA) Certified Lead Renovator
    • Asbestos Awareness Certified
    • Dale Carnegie Leadership Training for Managers – Innovation Award
    • Construction experience

Hector RiveraWarehouse Inventory Control
Since May 2008

  • IICRC (Institute of Cleaning & Restoration Certification)
    • WRT (Water Restoration Technician)
    • ASD (Applied Structural Drying)
  • Environmental Protection Agency (EPA) – Certified Lead Renovator
  • Penn Foster HVAC Certified
  • Experience in Restoration since 1999
  • Essentials of Leadership Course
  • Water Claims

Chris CoffinDirector Of Production
Since September 2003

  • Environmental Protection Agency (EPA) Certified Lead Abatement Supervisor
  • EPA – Certified Asbestos Hazard Emergency Response Act (AHERA) Inspector
  • IICRC (Institute of Cleaning & Restoration Certification)
    • FRST (Fire & Smoke Restoration Technician)
    • OCT (Odor Control Technician)
    • WRT (Water Restoration Damage)
    • ASD (Applied Structural Drying)
    • MRS (Mold Removal Specialist)
    • HST (OSHA Health & Safety Technician)
    • AMRT (Applied Microbial Remediation Technician)
    • CDS (Commercial Drying Specialist)
  • AMA (Aerosol Monitoring & Analysis, Inc.)
    • Lead Renovation & Repair Program
    • HAZWOPER 40 hr Certified
  • NRSB (National Radon Safety Board) Radon Mitigator
  • ACAC (American Council for Accredited Certification) CMRS Council Certified Microbial Remediation Supervisor
  • IOT (Interactive Occupational Training) – MRT (Mold Remediation Technician Certified)
  • Clean Space Encapsulation Systems by Basement Systems
  • NADCA (National Air Duct Cleaners Association)
    • ASCS (Air Systems Cleaning Specialist)
    • VSMR (Ventilation Systems Mold Remediator)
    • CVI (Certified Ventilation System Inspector)
  • ServiceMaster Certification
    • Business Skills & Leadership
    • Inventory & Packout
    • Resilient Floor Care: Total Finish Removal & Refinish
    • Carpet & Upholstery Care: Carpet Spotting
    • Carpet & Upholstery Care: Upholstery Cleaning
    • Pack-out
    • Trauma & Bloodborne Pathogen – OSHA Compliance
    • Essentials of Leadership
  • Eagle Scout
  • Continuing Education (CE) Instructor: VA, MD, DC

More Info

ServiceMaster NCR is a member of:

IFMA Affiliate SM NCR Alexandria
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Servicemaster NCR Affiliate
Indoor Air Quality
BBB Affiliate ServiceMaster NCR Alexandria
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