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ServiceMaster NCR


National Capital Restoration
Headquartered in Alexandria

ServiceMaster NCR

(855) 95SMNCR (703) 212-7000
(855) 95SMNCR

Have an Emergency? Call Now!
24/7 Emergency Services
Se Habla Español

(703) 212-7000


Meet the Team

CUSTOMER SERVICE



Chris Coffin
Director Of Production


Morgan Renard
Operations Manager


Maritza Kephart
Sr Project Coordinator

 



Lana Day
Service Coordinator


Sara Semega
Service Coordinator

 

ADMINISTRATION



Desiree McGeough
Accounts Receivable


Charles Gandee

Controller


Dara Paul

Accounting Assistant


Hector Rivera
Warehouse Inventory
Control

 

MARKETING



Dianne Anderson
Sr Account
Manager


Janice Canody
Senior Media &
Design Specialist


Joey Wilson
Business Development

 

OWNERS



Jane Gandee

Owner


Gregory Gandee

Owner


Steve

ServiceMaster Steve

Sara Semega
Service Coordinator

Oscar CastroTechnician Trainee
Over 10 years construction experience
IICRC (Institute of Cleaning & Restoration Certification)

  • WRT (Water Restoration Technician)
  • CPT (Carpet Repair & Reinstallation)

Dara PaulAccounting Assistant
dpaul@smncr.com
Since July 2014

  • 20 + years office administration
  • Customer Service experience

ServiceMaster SteveSince 2011

  • Canine Extraordinaire
  • Excels at customer service
  • Extremely photogenic
  • Current Vaccinations

“Don’t forget to spay and neuter your pets!” ~ Bob Barker, endorsed by Steve

Gregory GandeeOwner/Consultant
GGandee@smncr.com
Since December 1985

  • Graduate of Davidson College, WVA
  • Collaborator ServiceMaster Quality Vendor Program
  • IICRC
    • ASD Applied Structural Drying
    • WRT Water Damage Restoration
  • Extensive background in building materials and floor coverings
  • Hazwoper Certification
  • CAT Loss Manager

Jane GandeeOwner
jgandee@smncr.com
Since September 1986

  • Bachelor of Arts, WV University
  • Marion E. Wade Award
  • 7 Time Corporate “Expert Award” winner
  • Regional Area Manager: Large Commercial Loss
  • Essentials of Leadership Course
  • Six Sigma Green Belt
  • Continuing Education Training Instructor: VA, MD & DC

More Info

Dianne AndersonSr Account Manager
DAnderson@smncr.com
Since June 2002

  • Xactimate 25 trained
  • Million Dollar Club Residential/Commercial – Fire/Biohazard
  • IOT (Interactive Occupational Training) -MRT: Mold Remediation Certified
  • ServiceMaster Certifications
    • ServiceMaster Training Class
    • DR Local Sales Marketing
  • ServiceMaster Training Class
  • Toastmasters International Member
  • 2002 President’s Achievement Award for increased sales

Janice CanodySenior Media & Design Specialist
jcanody@smncr.com
Since January 2001

  • BA Biology, VA Wesleyan College
  • 25+ yrs nonprofit marketing experience
  • KelbyOne/NAPP Photoshop Trained
  • Customer Service experience

Charles GandeeController
CGandee@smncr.com
Since February 2009

  • B.S. Finance, Hillsdale College
  • IICRC (Institute of Cleaning & Restoration Certification)- WRT
  • RSA (Restorative Drying Course 101)
  • Essentials of Leadership Course
  • PT Employee at ServiceMaster since 2000
  • Eagle Scout
  • Past:
    • Consultant – Booz Allen Hamilton
    • Intern – SAIC
    • Intern – CATO Institute

Desiree McGeoughAccounts Receivable
dmcgeough@smncr.com
Since January 2010

  • Fred Pryor Seminars CEC – Collections Law
  • 9+ years customer service experience
  • Accounting experience
  • Marketing

Maritza KephartSr Project Coordinator
Email:MKephart@smncr.com
Since August 2008

    • BA, Psychology; English, Minor: Marymount University
    • Xactimate 25 Trained
    • IICRC (Institute of Cleaning & Restoration Certification) -WRT
    • EPA – Certified Lead Renovator
    • Essentials of Leadership Course
    • Customer service experience

Morgan RenardOperations Manager
Email: MRenard@smncr.com
Since August 2009

    • IICRC (Institute of Cleaning & Restoration Certification)
      • WRT
      • ASD
    • Environmental Protection Agency (EPA) Certified Lead Renovator
    • Asbestos Awareness Certified
    • Dale Carnegie Leadership Training for Managers – Innovation Award
    • Construction experience

Hector RiveraWarehouse Inventory Control
HRivera@smncr.com
Since May 2008

  • IICRC (Institute of Cleaning & Restoration Certification)
    • WRT (Water Restoration Technician)
    • ASD (Applied Structural Drying)
  • Environmental Protection Agency (EPA) – Certified Lead Renovator
  • Penn Foster HVAC Certified
  • Experience in Restoration since 1999
  • Essentials of Leadership Course
  • Water Claims

Chris CoffinDirector Of Production
E-mail: ccoffin@smncr.com
Since September 2003

  • Environmental Protection Agency (EPA) Certified Lead Abatement Supervisor
  • EPA – Certified Asbestos Hazard Emergency Response Act (AHERA) Inspector
  • IICRC (Institute of Cleaning & Restoration Certification)
    • FRST (Fire & Smoke Restoration Technician)
    • OCT (Odor Control Technician)
    • WRT (Water Restoration Damage)
    • ASD (Applied Structural Drying)
    • MRS (Mold Removal Specialist)
    • HST (OSHA Health & Safety Technician)
    • AMRT (Applied Microbial Remediation Technician)
    • CDS (Commercial Drying Specialist)
  • AMA (Aerosol Monitoring & Analysis, Inc.)
    • Lead Renovation & Repair Program
    • HAZWOPER 40 hr Certified
  • NRSB (National Radon Safety Board) Radon Mitigator
  • ACAC (American Council for Accredited Certification) CMRS Council Certified Microbial Remediation Supervisor
  • IOT (Interactive Occupational Training) – MRT (Mold Remediation Technician Certified)
  • Clean Space Encapsulation Systems by Basement Systems
  • NADCA (National Air Duct Cleaners Association)
    • ASCS (Air Systems Cleaning Specialist)
    • VSMR (Ventilation Systems Mold Remediator)
    • CVI (Certified Ventilation System Inspector)
  • ServiceMaster Certification
    • Business Skills & Leadership
    • Inventory & Packout
    • Resilient Floor Care: Total Finish Removal & Refinish
    • Carpet & Upholstery Care: Carpet Spotting
    • Carpet & Upholstery Care: Upholstery Cleaning
    • Pack-out
    • Trauma & Bloodborne Pathogen – OSHA Compliance
    • Essentials of Leadership
  • Eagle Scout
  • Continuing Education (CE) Instructor: VA, MD, DC

More Info

ServiceMaster NCR is a member of:

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AlexChamberLogo
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Servicemaster NCR IREM AFFILIATE
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PLRB
IFMA Affiliate SM NCR Alexandria
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Servicemaster NCR Affiliate
Indoor Air Quality
BBB Affiliate ServiceMaster NCR Alexandria
ServiceMaster NCR