Insurance CE Credits: VA/DC/MD 4 CE units
CE Course: VA#211076 MD#C30196 DC#9259
Instructor: Chris Coffin / Greg Gandee
Trauma and Bio-Hazards losses occur daily and involve a wide range of impacted individuals. How to address losses and customer psychology are important factors. Beyond cleaning these losses, the emotional and psychological impact affects the results.
Every day claims are filed to assist people in need after a blood or bodily fluid spill. In this course we will cover OSHA requirements, Blood Borne Pathogen issues and protection, cleaning techniques, marketing and dealing with the emotional issues experiences by the customer.
How these types of losses are handled will greatly impact customer retention for the insurance company.
There is no charge for this Continuing Education Classes.