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ServiceMaster NCR


National Capital Restoration
Headquartered in Alexandria

(855) 95SMNCR

Have an Emergency? Call Now!
24/7 Emergency Services
Se Habla Español

(703) 212-7000


Meet the Team

MANAGEMENT



Chris Coffin
Director Of Production


Christian Reese
Drying Inspector


Johnny Mariscal

Supervisor


Julio Melgar
Supervisor

 

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TECHNICIANS



Bernard Ankomah
Technician


Santos Ramirez
Mold Technician


Juan Bonilla

Mold Technician


Jeremias Correa

Technician


Oscar Castro
Technician Trainee

 

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ON LOCATION



JR Rodriguez
Supervisor


James Amponsah
Technician

 

WAREHOUSE



Hector Rivera
Warehouse Inventory
Control


Loi Le
Facility Custodian

 

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CUSTOMER SERVICE



Morgan Renard
Operations Manager


Maritza Kephart
Sr Project Coordinator


Lana Day
Service Coordinator

 

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ADMINISTRATION



Desiree McGeough
Accounts Receivable


Charles Gandee

Controller


Dara Paul

Accounting Assistant

 

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MARKETING



Dianne Anderson
Sr Account
Manager


Janice Canody
Senior Media &
Design Specialist


Joey Wilson
Business Development

 

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OWNERS



Jane Gandee

Owner


Gregory Gandee

Owner


Steve

ServiceMaster Steve

Oscar CastroTechnician Trainee
Over 10 years construction experience
IICRC (Institute of Cleaning & Restoration Certification)

  • WRT (Water Restoration Technician)
  • CPT (Carpet Repair & Reinstallation)

Lionel Gworlekaju

Dara PaulAccounting Assistant
dpaul@smncr.com
Since July 2014

  • 20 + years office administration
  • Customer Service experience

James Amponsah

ServiceMaster SteveSince 2011

  • Canine Extraordinaire
  • Excels at customer service
  • Extremely photogenic
  • Current Vaccinations

“Don’t forget to spay and neuter your pets!” ~ Bob Barker, endorsed by Steve

Gregory GandeeOwner/Consultant
GGandee@smncr.com
Since December 1985

  • Graduate of Davidson College, WVA
  • Collaborator ServiceMaster Quality Vendor Program
  • IICRC
    • ASD Applied Structural Drying
    • WRT Water Damage Restoration
  • Extensive background in building materials and floor coverings
  • Hazwoper Certification
  • CAT Loss Manager

Jane GandeeOwner
jgandee@smncr.com
Since September 1986

  • Bachelor of Arts, WV University
  • Marion E. Wade Award
  • 7 Time Corporate “Expert Award” winner
  • Regional Area Manager: Large Commercial Loss
  • Essentials of Leadership Course
  • Six Sigma Green Belt
  • Continuing Education Training Instructor: VA, MD & DC

More Info

Dianne AndersonSr Account Manager
DAnderson@smncr.com
Since June 2002

  • Xactimate 25 trained
  • Million Dollar Club Residential/Commercial – Fire/Biohazard
  • IOT (Interactive Occupational Training) -MRT: Mold Remediation Certified
  • ServiceMaster Certifications
    • ServiceMaster Training Class
    • DR Local Sales Marketing
  • ServiceMaster Training Class
  • Toastmasters International Member
  • 2002 President’s Achievement Award for increased sales

Jen HammerCommercial Account Manager
JHammer@smncr.com
Since February, 2012

  • BA, English; Journalism, Minor, Texas A&M University
  • IICRC (Institute of Cleaning & Restoration Certification) -WRT
  • Loan processing experience
  • Navy Spouse; Leadership & Ombudsman courses
  • Warehouse/Support Services

Janice CanodySenior Media & Design Specialist
jcanody@smncr.com
Since January 2001

  • BA Biology, VA Wesleyan College
  • 25+ yrs nonprofit marketing experience
  • KelbyOne/NAPP Photoshop Trained
  • Customer Service experience

Charles GandeeController
CGandee@smncr.com
Since February 2009

  • B.S. Finance, Hillsdale College
  • IICRC (Institute of Cleaning & Restoration Certification)- WRT
  • RSA (Restorative Drying Course 101)
  • Essentials of Leadership Course
  • PT Employee at ServiceMaster since 2000
  • Eagle Scout
  • Past:
    • Consultant – Booz Allen Hamilton
    • Intern – SAIC
    • Intern – CATO Institute

Desiree McGeoughAccounts Receivable
dmcgeough@smncr.com
Since January 2010

  • Fred Pryor Seminars CEC – Collections Law
  • 9+ years customer service experience
  • Accounting experience
  • Marketing
Lindsay BurkeCommercial Account Manager
LBurke@smncr.com

Maritza KephartSr Project Coordinator
Email:MKephart@smncr.com
Since August 2008

    • BA, Psychology; English, Minor: Marymount University
    • Xactimate 25 Trained
    • IICRC (Institute of Cleaning & Restoration Certification) -WRT
    • EPA – Certified Lead Renovator
    • Essentials of Leadership Course
    • Customer service experience

Morgan RenardOperations Manager
Email: MRenard@smncr.com
Since August 2009

    • IICRC (Institute of Cleaning & Restoration Certification)
      • WRT
      • ASD
    • Environmental Protection Agency (EPA) Certified Lead Renovator
    • Asbestos Awareness Certified
    • Dale Carnegie Leadership Training for Managers – Innovation Award
    • Construction experience

Loi LeFacility Custodian
Since October 2010

  • 30 years experience in facility janitorial care

Julio MelgarSupervisor
Restoration experience since 2009
IICRC (Institute of Cleaning & Restoration Certification)
WRT (Water Restoration Technician)

Noah BoatengTechnician
Since January 2014

  • IICRC (Institute of Cleaning & Restoration Certification)
    • WRT (Water Restoration Technician)
  • Customer service experience
  • Previous construction experience

JR RodriguezSupervisor
Since July 2010

    • IICRC (Institute of Cleaning & Restoration Certification) – Journeyman
      • WRT (Water Restoration Technician)
      • RRT (Carpet repair & reinstall)
      • OCT (Odor Control Technician)
      • FSRT (Fire & Smoke Damage Restoration Technician)
      • CCT (Carpet Cleaning Technician)
    • 2010 ServiceMaster Rookie of the Year
    • Previous customer service experience

Santos RamirezMold Technician
Since September 2001

  • Extensive disaster restoration experience
  • IOT: Mold Remediation Certified
  • AMA (Aerosol Monitoring & Analysis Inc.) – Certified Mold Remediator Worker
  • 2013 Company Outstanding Technician Award
  • Biohazard/Bloodborne Pathogen Certified – OSHA compliance
  • EPA – Certified Lead Renovator

Juan BonillaWater Technician
Since September 2006

  • IICRC (Institute of Cleaning & Restoration Certification)- WRT Trained
  • AMA – MRS (Mold Remediator Supervisor)
  • Environmental Protection Agency (EPA)- Certified Lead Renovator

Jeremias CorreaTechnician
jcorea@smncr.com
4 years Restoration experience

Alexis GuevaraSupervisor
Since October 2010

  • EPA – Certified Lead Renovator
  • IICRC (Institute of Cleaning & Restoration Certification)
    • WRT
    • RRT
  • ServiceMaster Certified – Trauma & Bloodborne pathogen Certified – OSHA compliance
  • Previous ServiceMaster Clean experience

Bernard AnkomahTechnician
Since July 2013

  • IICRC (Institute of Cleaning & Restoration Certification)
    • WRT(Water Restoration Technician)
  • EPA Certified – Lead Renovator
  • Customer Service experience
  • 2013 Rookie of the Year Award

Johnny MariscalSupervisor
E-mail: JMariscal@smncr.com
Since January 2009

    • General contracting & HVAC experience
    • IICRC (Institute of Cleaning & Restoration Certification)
    • PMII – Certified Commercial Mold Inspector (CCMI)
    • EPA – Certified Lead Renovator
      • RRT (Carpet Repair & Reinstall)
      • WRT
      • CCT (Carpet Cleaning Technician)

Hector RiveraWarehouse Inventory Control
HRivera@smncr.com
Since May 2008

  • IICRC (Institute of Cleaning & Restoration Certification)
    • WRT (Water Restoration Technician)
    • ASD (Applied Structural Drying)
  • Environmental Protection Agency (EPA) – Certified Lead Renovator
  • Penn Foster HVAC Certified
  • Experience in Restoration since 1999
  • Essentials of Leadership Course
  • Water Claims

Maritza KephartSr Project Coordinator
Email:maritza@servicemaster-dc.com
Since August 2008

  • BA, Psychology; English, Minor: Marymount University
  • Xactimate 25 Trained
  • IICRC (Institute of Cleaning & Restoration Certification) -WRT
  • EPA – Certified Lead Renovator
  • Essentials of Leadership Course
  • Customer service experience

Jackie BuonoProject Coordinator

Email:RSethi@smcnr.com

Christian ReeseDrying Inspector

Customer service experience


Jane GandeeOwner
E-mail: Jane@servicemaster-dc.com
Since September 1986

  • Bachelor of Arts, WV University
  • Marion E. Wade Award
  • 7 Time Corporate “Expert Award” winner
  • Regional Area Manager: Large Commercial Loss
  • Essentials of Leadership Course
  • Six Sigma Green Belt
  • Continuing Education Training Instructor: VA, MD & DC

Chris CoffinDirector Of Production
E-mail: ccoffin@smncr.com
Since September 2003

  • Environmental Protection Agency (EPA) Certified Lead Abatement Supervisor
  • EPA – Certified Asbestos Hazard Emergency Response Act (AHERA) Inspector
  • IICRC (Institute of Cleaning & Restoration Certification)
    • FRST (Fire & Smoke Restoration Technician)
    • OCT (Odor Control Technician)
    • WRT (Water Restoration Damage)
    • ASD (Applied Structural Drying)
    • MRS (Mold Removal Specialist)
    • HST (OSHA Health & Safety Technician)
    • AMRT (Applied Microbial Remediation Technician)
    • CDS (Commercial Drying Specialist)
  • AMA (Aerosol Monitoring & Analysis, Inc.)
    • Lead Renovation & Repair Program
    • HAZWOPER 40 hr Certified
  • NRSB (National Radon Safety Board) Radon Mitigator
  • ACAC (American Council for Accredited Certification) CMRS Council Certified Microbial Remediation Supervisor
  • IOT (Interactive Occupational Training) – MRT (Mold Remediation Technician Certified)
  • Clean Space Encapsulation Systems by Basement Systems
  • NADCA (National Air Duct Cleaners Association)
    • ASCS (Air Systems Cleaning Specialist)
    • VSMR (Ventilation Systems Mold Remediator)
    • CVI (Certified Ventilation System Inspector)
  • ServiceMaster Certification
    • Business Skills & Leadership
    • Inventory & Packout
    • Resilient Floor Care: Total Finish Removal & Refinish
    • Carpet & Upholstery Care: Carpet Spotting
    • Carpet & Upholstery Care: Upholstery Cleaning
    • Pack-out
    • Trauma & Bloodborne Pathogen – OSHA Compliance
    • Essentials of Leadership
  • Eagle Scout
  • Continuing Education (CE) Instructor: VA, MD, DC

More Info

Henry MartinezProject Manager
Email:HMartinez@smncr.com
Since October 2005

  • IICRC (Institute of Cleaning & Restoration Certification)
    • WRT (Water Restoration Technician)
    • FRST (Fire & Smoke Restoration Trained)
    • ASD (Applied Structural Drying) Certified
    • OCT (Odor Control Technician)
  • IOT: MRT Mold Remediation Certified
  • ServiceMaster Certifications
    • Trauma & Bloodborne Pathogen Course- OSHA compliance
    • 24 hr VA Mold Inspector Course
  • Environmental Protection Agency (EPA) – Certified Lead Renovator

ServiceMaster NCR is a member of:

Washington Building Congress
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Alexandria Chamber of Commerce
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Servicemaster NCR IREM AFFILIATE
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Boma International
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PLRB
IFMA Affiliate SM NCR Alexandria
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Servicemaster NCR Affiliate
Indoor Air Quality
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BBB Affiliate ServiceMaster NCR Alexandria

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